By Kevin Jenkins, managing director, Visa UK & Ireland
The way people shop has changed. In less than a generation, we’ve moved from an experience that revolved around high street shopping hours of 9-6 to a round-the-clock experience anywhere our laptop, smartphone or tablet has a connection.
New technologies are giving people limitless inspiration and greater control, challenging the traditional retail framework. Today’s hyper-connected consumers want to be able to buy anytime, anywhere, creating a new omni-channel opportunity for retailers to address.